When writing a complaint letter it is crucial to get your tone of voice correct as what you say will influence the result. Check out some advice and tips.
Complaint Letter Format
Find out how to write a complaint letter that is polite in tone to not appear as threatening, whilst also being firm in communicating your dissatisfaction.
Complaint Letter Response
After receiving a complaint letter it is common courtesy to reply either rejecting responsibility or accepting it. See how to reply and view examples here.
Writing a Complaint Letter for an Exam
A complaint letter for educational purposes is common when studying English language as a native or non-native speaker taking an exam. View format here.
What is a Complaint Letter
A complaint letter serves the purpose of making your opinion known in a polite and non-aggressive manner. Take a look at our letter templates and examples.